Virtual Assistant contract | Insurance | Booking form

Virtual Assistant contract – every Virtual Assistant should have some form of legal contract and insurance in place to protect themselves should the worst happen. The contracts you have in place will obviously reflect the nature of your business and the services you offer, so spend a bit of time and seek out the right contract/insurance cover for you.

There are several companies who offer sample virtual assistant contracts and virtual assistant contract templates – this saves you having to create your own from scratch but make sure they are relevant to the services you offer and also your geographic location.

Now obviously we can’t provide a list for every eventuality but have a look at the following and see if they might apply to you and your business.

Client Booking form

This is important as it will allow you and your client fully understand what is required:

  • What work is being undertaken
  • Any timeframes to be adhered to
  • Agreed rate (hourly/project/contract)
  • Any discounts being applied
  • Terms and conditions

Non-disclosure agreement

Does your client need you to sign a non-disclosure agreement?  Be one step ahead and have a template ready.  This will give your client the confidence that you will deal with any confidential information in a professional way.

Sub-contractor agreement including non-compete section

If you find that you need to hire in help of other Virtual Assistant’s during busy periods, then make sure you have a sub-contractor agreement in place.  This should cover areas such as type of work to be undertaken, payment schedules, non-disclosure agreements and importantly non-compete agreements.

Professional indemnity insurance

I can hear you saying, “Do I really need this?”  Look at the following example and consider your response.

Example: You are booking flights for a client but end up booking the wrong day and they miss an important meeting which results in them losing a contract worth a lot of money – you are responsible!

Public liability insurance

If you carry out work at off-site locations, you should consider public liability insurance. 

Example:  You are working at a customer’s location and someone ends up tripping over your laptop bag, or cell phone charging cable and injuring themselves – you are responsible!

Cyber insurance

Does your business use, send or store data electronically?  Cyber insurance is designed to protect your business should any data breaches or malicious attacks take place against your computer systems.

Website Policies

Things to consider are a policy, a privacy policy and a terms of use policy.

Data Processing Agreement

If you are going to be processing personal data for a client, you need a Data Processing Agreement.

Data Breach notification document

If you hold personal data and unfortunately experience a data breach, then you need to notify the relevant governing body of the incident and what steps you will undertake to notify anyone affected.

Let us know if you can think of any other contracts/insurance that we can add to the list.

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