Virtual Assistant contract | Legals | Insurance | Booking form
Virtual Assistant contracts. Every Virtual Assistant should have some form of legal contract and insurance in place to protect themselves should the worst happen. The contracts you have in place will obviously reflect the nature of your business and the services you offer. Always spend a bit of time and seek out the right contract/insurance cover for you.
There are several companies that offer sample virtual assistant contracts and virtual assistant contract templates. This saves you from having to create your own from scratch. However, make sure they are relevant to the services you offer. Also, do you require any specialist contracts for working in different countries?
Now obviously we can’t provide a list for every eventuality but have a look at the following and see if they might apply to you and your business.
Client Booking form
This is important as it will allow you and your client fully understand what is required:
- What work is being undertaken
- Any timeframes to be adhered to
- Agreed rate (hourly/project/contract)
- Any discounts being applied
- Terms and conditions
Does your client need you to sign a non-disclosure agreement? Be one step ahead and have a template ready. This will give your client the confidence that you will deal with any confidential information in a professional way.
Sub-contractor agreement including non-compete section
If you find that you need to hire the help of another Virtual Assistant during busy periods, make sure you have a sub-contractor agreement in place. This should cover areas such as the type of work to be undertaken. Any agreed payment schedules, non-disclosure agreements, or non-compete agreements should also be considered.
Professional indemnity insurance
I can hear you saying, “Do I really need this?” Look at the following example and then consider your response.
Example: You are booking flights for a client but end up booking the wrong day and they miss an important meeting. This results in them losing a contract worth a lot of money. Who is responsible? You are responsible!
Public liability insurance
If you carry out work at off-site locations, you should consider public liability insurance.
Example: You are working at a customer’s location and someone trips over your laptop bag or cell phone charging cable. They fall badly and break their arm. Who is responsible? You are responsible!
Does your business use, send, or store data electronically? Cyber insurance is designed to protect your business should any data breaches or malicious attacks take place against your computer systems.
Data Processing Agreement
If you are going to be processing personal data for a client, you need a Data Processing Agreement. (GDPR)
Data Breach notification document
If you hold personal data and unfortunately experience a data breach, then by law, you need to notify the relevant governing body of the incident. This should also include what steps you will undertake to notify anyone affected.
Let us know if you can think of any other contracts/insurance that we can add to the list.